Frequently Asked Questions (FAQs)

What is Ha Giang loop? 

Hà Giang, the northernmost region of the country, is not just a province but also an unmissable journey of discovery. Hà Giang City, like a gem in the heart of the rocky plateau, is the ideal starting point for those who wish to conquer the legendary Ha Giang Loop motorcycle route.

The Ha Giang Loop – hailed as the most beautiful motorbike route in Southeast Asia, promises unforgettable experiences. From the city center, you will gradually immerse yourself in the majestic scenery of towering mountains, deep valleys, and ancient villages. Through the districts of Quản Bạ, Yên Minh, Đồng Văn, Mèo Vạc, and Du Già, each segment of the journey is a stunning picture, etched deeply into the minds of travelers.

Can I do the loop in 1 or 2 days? 

You can completely complete the Ha Giang loop route in just 1-2 days under the guidance and companionship of local people and tour guides. However, to have enough time to rest, take photos, hike and other activities besides motorbikes, you should spend at least 3 to 4 days.

Meditours Ha Giang offers you Ha Giang Loop 2-day tour, 3-day tour, 4-day tour, 5-day tour, helping you explore the majestic beauty of Ha Giang and have interesting experiences.

What does the tour price include? 

– Round-trip sleeper bus from Hanoi to Ha Giang.

– Quality homestay in Hoang Su Phi.

– Breakfast, lunch, dinner 

– Daily water supply – Standard 2 bottles of 500ml/person/day.

– New, quality Honda or Yamaha 110cc motorcycles. Daily fuel.

– Entrance tickets to program-specified attractions.

– Travel insurance with high compensation of 20,000,000 VND/person/incident.

– Helmet provided according to the motorcycle.

– Raincoat provided according to the motorcycle.

– Experienced local guide ready to assist travelers.

What time of year is the best time to ride a motorbike in Ha Giang – Vietnam? 

You can go on a motorbike adventure in Ha Giang – Vietnam at any time of the year. Each season has its own characteristics and beauty. However, generally, there are two ideal times: autumn (from September to November) and spring (from February to April).

• Autumn offers a cool and pleasant climate, stunning natural scenery with the golden hues of leaves, ripe yellow rice fields. Additionally, during this season, the cost of tourism services is usually lower compared to peak season.
• Spring, on the other hand, features warm weather, perfect for outdoor activities, with fields of blooming flowers creating a picturesque landscape. Especially during this time, Ha Giang hosts many traditional festivals, allowing visitors to explore the culture and people of the area. 

How to meet companies in Hanoi or elsewhere? 

You can book a private hotel room in Hanoi through websites such as Booking.com or Agoda.com. They offer competitive prices, easy booking, and remote payment options.

We will meet you and take you to our representative office in Hanoi, where you will receive a briefing on the tour itinerary and be provided with a map and necessary equipment such as umbrellas, hats, waterproof bags, raincoats, etc.

After the meeting, you will have time to rest, and you will be notified of the departure date from Hanoi to Ha Giang.

• Address in Hanoi: 3/7/36 Duy Tan Street, Cau Giay District, Hanoi
• Hotline: 0867753599

Where do we stay overnight on our trip? 

When joining our tour, you have the option of two types of accommodation: hotels or homestays. Your choice between a hotel or a homestay depends on your preferences.

Hotel:

Our adventures often take us to remote locations, so the hotels available are typically small in size. Nevertheless, they are equipped with standard amenities to meet your needs, including comfortable beds, hot water, and clean toilets. Additionally, when touring major cities, we provide accommodation in 3 or 4-star hotels.

Homestay:

Opting for a homestay allows you to fully immerse yourself in the authentic culture of the region. The families we select for homestay accommodations hold special permits from the local government, ensuring their certification. These families offer welcoming hospitality in their traditional stilt houses, where you can enjoy local cuisine and experience the warmth of the community. Amenities at homestays typically include private mats, blankets, mosquito nets, fans, and clean toilets. Furthermore, choosing a homestay provides an opportunity to witness stunning scenery and embrace the tranquil atmosphere of the area.

What is the food/drink like during the trip?  

All meals during the tour are inclusive of the tour price, with the option to accommodate vegetarian preferences. However, beverages are not included. It’s worth noting that the cuisine served during our tours stands out as one of the primary reasons our clients return for more experiences. 

We predominantly offer authentic Vietnamese dishes, which are renowned for being flavorful, diverse, and nutritious. Freshness is guaranteed, as our meals are prepared with an abundance of locally sourced vegetables. While we occasionally opt for basic roadside eateries, rest assured that the food is consistently fresh and offers a wide selection. 

Among the highlights are iconic dishes such as PHO (rice noodle soup), BUN CHA (grilled pork noodles), and NEM (spring rolls). With the diverse cooking methods employed by local residents, you can expect a variety of culinary delights throughout the duration of your extensive motorcycle tour in Vietnam. 

How much money (Vietnam Dong) should I bring when traveling? 

The tours at Meditous Ha Giang include food, accommodation, and transportation services. This means we cover everything on the trip, except for alcohol and personal shopping expenses. 

So, based on our experience, you should bring around 200-500 USD or the equivalent in Vietnam dong. However, this also depends on the duration of the trip and individual shopping needs.

What should you bring when riding a motorbike in Vietnam? 

We will send you a checklist of essential items for the trip based on the destination and duration of the visit. Additionally, for all motorcycle, car, trekking trips, we will provide you with helmets, gloves, reflective vests, raincoats, etc. However, we are sure that your own belongings will fit you the best, so you can bring along all the necessary items. Below is a sample list of what to prepare for a trip to Ha Giang – Vietnam.

• Clothing: Motorcycle jacket, helmet, gloves, boots (rubber boots for rainy season), headscarf. T-shirts, socks & underwear, long-sleeved shirts, turtleneck shirts, jeans, lightweight jacket, leather pants. Zippered bag, riding boots, headscarf, sunglasses, and protective goggles.
• Personal items: Toothbrush, toothpaste, face towel, shampoo, shower gel, emergency cash, sunscreen, and earplugs.
• Emergency items: Bandages, antiseptic solution, pain relievers, emergency contact numbers, medical condition list and medications, flashlight, charger, and tape.
• Miscellaneous items: Small towels, bath towels, garbage bags, camera, cargo net,…

How to stay in touch with family during a trip? 

Currently, all provinces and cities in Vietnam are covered by mobile networks and the Internet, so you can stay in touch with your family anytime during your trip. You can purchase a $10 phone SIM card with mobile data to easily communicate with your family and friends. (It is recommended to buy Viettel and Vina SIM cards for better signal reception). You can buy SIM cards at Hanoi airport or any local SIM card store. 

I can’t ride a motorbike but still want to join a motorbike tour?  

Don’t worry as we will arrange a local driver for you, who is highly experienced. You can sit in the back as a passenger in the car. All of our cars have spacious seats so you will feel comfortable. However, you will need to pay an additional fee for the driver’s hire.

Does the company accept children on the trip? 

Our Ha Giang tours all welcome children. However, for some adventurous motorbike tours or demanding trekking excursions that require physical fitness, we limit the participation of children to ensure their safety and the progress of the entire group. You can consider some sightseeing tours by car or pickup truck. 

Can I book a tour if I’m traveling alone? 

The answer is yes, you can book a tour when traveling alone. For some motorcycle tours, there is a minimum number of participants required. In such cases, we will arrange for you to join other passengers. Additionally, we can also organize customized tours upon request, but additional fees may apply. Therefore, please contact us for detailed guidance. 

Why should I buy individual health insurance? 

This is the most important type of insurance that Meditours recommends all racers coming to Vietnam should purchase. It will provide protection in case of accidents or injuries.

As you cannot obtain local permits with a tourist visa, even if you have a business visa, you still need a sponsor company and wait for 7-10 days. This means it is nearly impossible to obtain a local permit. Therefore, you cannot purchase personal health insurance from Vietnamese companies.

Fortunately, you can purchase personal health insurance from companies like Allianz, CHI, World Nomads, etc. They only require your international or national driver’s license. In this case, you will be fully insured if anything happens. 

How far in advance should we book a tour? 

To ensure your trip to Ha Giang goes smoothly, we encourage you to book 1-2 months in advance (May-September) and 3-6 months (October-April). Because during the peak season, the number of tourists coming to Ha Giang is very large, hotels are often full. Therefore, you should book early to ensure there is suitable accommodation and transportation.

How do I pay a deposit for the tour?  

We require a 40% deposit of the total trip cost to ensure successful reservation. 

Upon confirming your tour booking, we will provide bank account details for easy money transfer. You can also pay online via credit card with a 3.5% bank service fee. Upon confirming room reservations, we will send you a secure payment link for the deposit. The full payment for the tour must be settled at least 15 days before departure. 

Payment can be made in cash (USD), via credit card + 3.5% fee, or bank transfer.

What is your refund policy? 

– If a customer cancels the tour more than 15 days before departure, they will be penalized with an early cancellation fee equivalent to the deposit (40% of the tour value).
– If a customer cancels the tour within 7 days before departure, they will be penalized with a late cancellation fee equivalent to the entire tour value (100% of the tour value).

What are your policies on damaging company property?

The most important part to ensure the safety of each customer trip is the facilities and equipment for motorbikes and cars. These devices are all invested and equipped with the most modern equipment by Meditours, in order to maximize the customer experience. Therefore, for damages caused by the customer such as falling far, scratching the car, … the customer will be responsible and compensated according to the contract. As for errors originating from the car and our side, Meditours will take full responsibility.